Real Mahjong. Real Players. Real Time.
Last updated: May 9, 2026
Mahjong Time respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have when you use Mahjong Time websites, browser games, Lite client, downloadable apps, tournaments, memberships, chat features, support services, and related online services.
By creating an account, logging in, joining a game, entering a tournament, purchasing a membership, using chat, or contacting support, you agree to the collection and use of information described in this Privacy Policy.
We collect information needed to operate Mahjong Time, provide games and tournaments, process payments, support players, prevent abuse, and improve the service.
When you create or manage an account, we may collect your username, player name, email address, password, language preference, country or region, account settings, membership status, and related account details.
We may collect game activity, game history, tournament entries, tournament results, ratings, belts, rankings, chips, coins, points, rewards, rule-set activity, table activity, timing data, and other information related to play.
If you purchase a membership, coins, tournament entry, or other paid feature, payment information may be collected and processed by Mahjong Time and/or our payment service providers. Payment providers may process credit card, PayPal, billing address, transaction, fraud review, and payment confirmation information.
Mahjong Time does not need to publicly display or expose your full payment details to operate your account. Payment information is handled through secure payment systems and service providers.
If you enter a cash-entry tournament or win a cash, membership, promotional, or other prize, we may request information needed to confirm eligibility, process payment, prevent fraud, and comply with law. This may include your legal name, address, date of birth, payment details, identity verification, and tax information when required by law.
If you use lobby chat, table chat, rule-set chat, system messages, support forms, bug reports, email, or other communication tools, we may collect the content of your messages and related information needed to provide support, moderate chat, investigate abuse, and improve the service.
If you arrive through an affiliate, partner, referral link, promotion, or campaign, we may collect referral codes, partner IDs, landing pages, registration source, purchase activity, and related tracking information so that we can operate affiliate reporting and commissions.
We may collect IP address, browser type, operating system, device type, app or client version, language, referring page, pages viewed, login times, crash data, error logs, security logs, and similar technical information.
Mahjong Time uses information to:
Mahjong Time may use cookies, local storage, pixels, analytics tools, logs, and similar technologies to keep players signed in, remember preferences, protect accounts, measure site activity, understand how players use the service, support affiliate tracking, and improve performance.
Some browsers allow you to block or delete cookies. If you block cookies, some Mahjong Time features may not work correctly, including login, game access, account preferences, payment flow, or affiliate tracking.
Mahjong Time does not sell personal information for money. If Mahjong Time uses advertising or analytics technologies that applicable privacy laws treat as a "sale" or "sharing" of personal information, players may use the Contact Us page to exercise available opt-out rights.
Mahjong Time may send service-related emails, including registration messages, password reset emails, payment confirmations, tournament notices, prize notices, support replies, account warnings, policy updates, and security alerts.
We may also send promotional emails about memberships, tournaments, events, new features, discounts, or special offers. You may unsubscribe from promotional emails by using the unsubscribe link in the email or by updating your email preferences when available.
Even if you unsubscribe from promotional emails, Mahjong Time may still send important account, payment, tournament, security, legal, and service-related messages.
Player names, ratings, belts, rankings, tournament results, game results, guild information, and similar game-related information may be visible to other players or displayed on Mahjong Time pages, game screens, leaderboards, tournament lists, or promotional pages.
Chat messages may be visible to other players depending on the chat area, including lobby chat, table chat, rule-set chat, private table communication, or other community features.
Do not post passwords, payment information, addresses, phone numbers, private personal information, or sensitive information in chat. Mahjong Time may review, moderate, hide, delete, or restrict chat when needed to enforce rules, protect players, or investigate abuse.
Mahjong Time may share information in the following situations:
Payment information may be processed by third-party payment providers. Mahjong Time may receive transaction confirmations, billing details, payment status, refund status, chargeback information, and fraud review information.
We may use payment and account information to prevent fraud, investigate unauthorized purchases, respond to chargebacks, enforce account rules, and protect Mahjong Time and other players.
Cash-entry tournaments and cash-prize promotions may be available only in certain locations and only to eligible players. Mahjong Time may collect or request information needed to confirm eligibility, verify identity, process prize payments, prevent fraud, and comply with tax or legal obligations.
If required by law, Mahjong Time may request tax information, issue tax forms, withhold required amounts, or delay prize payment until required information is received.
Mahjong Time uses reasonable technical, administrative, and organizational measures to help protect personal information. These may include secure connections, access controls, firewalls, monitoring, fraud review, and restricted access to account information.
No online service can guarantee perfect security. You are responsible for keeping your password secure, using a strong password, and protecting access to your email account and device.
Mahjong Time keeps information for as long as needed to provide the service, maintain accounts, operate games and tournaments, process payments, keep business records, comply with legal obligations, resolve disputes, prevent fraud, enforce rules, and protect the integrity of gameplay.
Some information may be retained after account closure when needed for legal, tax, accounting, security, anti-fraud, tournament integrity, or dispute-resolution purposes.
You may review or update certain account information through your account settings when available. You may also contact Mahjong Time support to request help with account information, email preferences, privacy questions, or account access.
You may unsubscribe from promotional emails. You may also block or delete cookies through your browser, but doing so may affect login, gameplay, payments, and site features.
California residents may have specific rights under California privacy laws, including the right to know what personal information is collected, the right to access personal information, the right to request correction of inaccurate personal information, the right to request deletion, the right to opt out of certain sales or sharing of personal information, and the right not to be discriminated against for exercising privacy rights.
Mahjong Time does not sell personal information for money. If any use of advertising, analytics, or tracking technology is considered a "sale" or "sharing" under applicable California law, you may use the Contact Us page to request an opt-out.
To make a California privacy request, please use the Contact Us page. We may need to verify your identity before completing a request. Some requests may be limited by legal, security, fraud-prevention, payment, tax, tournament-integrity, or account-record requirements.
Mahjong Time is operated from the United States. If you access Mahjong Time from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
We no longer rely on the old Safe Harbor framework. If Mahjong Time uses a specific international data-transfer framework or certification in the future, this Privacy Policy should be updated to describe it accurately.
Mahjong Time is intended for users who are at least 18 years old. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we may delete the information and close the account.
Mahjong Time may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date. For important changes, we may provide additional notice through the website, account message, email, or other reasonable method.
If you have questions about this Privacy Policy, privacy requests, or how Mahjong Time handles information, please use the Contact Us page.
For abuse, spam, cheating, or safety concerns, please use the same Contact Us page and include enough detail for our team to review your report.
