FAIRNESS 
  - Is       playing games on Mahjong Time legal? 
- Isn’t       playing on Mahjong Time considered gambling? 
- How       does Mahjong Time make money? 
- Whom       do I contact if I have questions about fairness or think a player is       cheating? 
- What information does the Anti-Collusion       Department need to know about a case of suspected cheating?
- Some people win all the time, and I rarely do. Why       is that? 
Q: Is playing games on Mahjong Time.com legal? 
    A: Yes. The tournaments organized on Mahjong Time are  the same as chess tournaments or varieties of skill-based games that are played  for cash and prizes all over the world for years. We have simply taken the same  format. 
    
  Mahjong is a game based upon  player’s skill and not chance. This is different from lotteries or games played  in casinos, where the players are  faced with set odds and skill does not come into play. 
  
  Moreover, players never play against  “the house/dealer” and there is always a winner based on the player’s skills.
  Although the distinctions between  skill-based games and games of chance are clear, there are few states within  the U.S. that have not permitted skill-based games to be played for cash or  prizes. If you live in one of these states, you can only play at Mahjong Time  on a free basis without cash or prizes. 
Q: Isn’t playing on Mahjong Time considered gambling? 
    A: No. Gambling is defined by most states as involving a  "consideration" (wager), an activity involving chance, and a monetary  or merchandise reward. Since Mahjong is based on skill, it's the skill of the  player, not luck, which determines the outcome of any tournament, so they are  not considered to be gambling activities. 
    
  Equally important, players play  against each other, not against Mahjong Time. Mahjong Time never makes money  from the outcome of a competition. Mahjong Time instead makes money for setting  up and managing competitions between players. 
Q: How does Mahjong Time make money? 
    A: Just like the host of any tournaments, Mahjong Time  collects a percentage of each player’s entry fee every time they enter a  tournament in exchange for providing the platform and managing the tournament.  Mahjong Time has no interest in the outcome of any competition, and never acts  as the house. 
Q: Whom do I contact if I have questions about fairness or think a  player is cheating? 
    A: We have implemented an anti-cheating system within  our state-of-the-art gaming platform to flag any potential irregularities. If  you believe that a player is cheating or misbehaving, please contact us or while in a game press  the Live Help button located on the  upper menu bar.
Q: What information does the Anti-Collusion Department need to know  about a case of suspected cheating? 
    A: While reporting a suspected cheating case  please be as descriptive as possible, bring details about what made you think  that a player (or more) cheats (Mahjong style, possible cheating partners, the  name of the game you suspect that the player cheated, the time when the game  took place). It is very advisable to bring explanations of how do you think  that player cheated. Please keep in mind that a collusion offense is a very  serious one and accusations brought foreword should be made argumentatively and  with as many facts as possible. 
    
  Please do not accuse the player publicly or privately and let Mahjong  Time address the issues with the player.
  
  Q: Some people win all the time and I rarely do. Why is that? 
  A: Mahjong is a game of skill, and some people are more  skilled than others. Your skill improves as you play, and those who win a lot  of competitions started off just like you! If you've played a number of  tournaments or other competitions but haven't won, here are some suggestions: 
  - Try       entering the tournament with fewer players.
- Try       playing at different times of the day, when there is a different mix of       people competing.
- Try       playing with players of your rating levels.
- Read       the rules of the game carefully to ensure that you aren't missing any       opportunities to score more points.