Mahjong Time - Help FAQ

COMPETITIONS / TOURNAMENTS

GENERAL QUESTIONS

1. How can I learn all the games before I become a member of Mahjong Time?
2. What is the difference between the types of competitive play?
3. What is "Quick Mahjong"?
4. How do I get paid when I win?
5. What should I do in order to be invited by other players to games?
6. How do I find out if I have won?
7. What prizes can players win?

TOURNAMENTS

1. What tournaments are there?
2. Who is allowed to play Mahjong Time's tournaments?
3. If I and my friend play from the same intranet (local network), can we still register and play at a tournament?
4. What is the prize of a tournament and how does Mahjong Time determine its value?
5. How many winners are there in a tournament?
6. What happens if there is a tie in a competition?

JACKPOT

1. What is the Jackpot?
2. What styles can I play for Jackpot?
3. How many winners are there in the Jackpot?
4. What are Jackpot Points?
5. I had 83 Jackpot points yesterday, why do I have 0(zero) now?
6. How does the Jackpot Rating System work?
7. How much do I get for winning a Jackpot?
8. When will the winners be awarded?
9. How big can the Jackpot be?

GENERAL QUESTIONS

 
Q: How can I learn all the games before I become a member of Mahjong Time?
A: Visit our how to play section or play "Mahjong School" games to sharpen your skills. Play "Fun Games" with other players and when you feel ready to play for real, become a Mahjong Time Member and join the Community!

Q: What is the difference between the types of competitive play?
A: Fun Games - create a game and challenge others or join an open game for FREE!
Tournaments - We host a number of tournaments daily that award cash and prizes to the winners! Simply pay the entry fee and have fun!
Cash games - join one of the preset cash games and participate in the Jackpot. The winner will win the entry fees minus a small portion as our fee in exchange for providing you with the platform.

Q: What is Quick Mahjong™?
A: Quick Mahjong™ is a style of mahjong where you get scored as well as rated on only one hand of mahjong.

Q: How do I get paid when I win?
A: When you win a tournament, the winning is posted to your account statement as soon as the game is over.

Q: What should I do in order to be invited by other players to games?
A: In order to get the opportunity to be invited by other players to games, please follow the below given steps:

1. Click on the "My Account" menu on the lower toolbar;
2. Choose "Settings";
3. Find the "Invite me to the games" option and check the versions of the games you would like to be invited to;
4. Check the "Cash Games" option to be invited to the Jackpot games;
5. Click "Save".

Q: How do I find out if I have won?
A: When you win a tournament, the winning is posted to your account statement as soon as the game is over. Some special winnings or bonuses are credited within a few hours after the event ends.

Mahjong Time reserves the right to review games, and any gameplay that is determined to have been achieved through a violation of the site's Terms and Conditions will be disqualified.

Q: What prizes can players win?
A: Prizes can be Golden Coins, Dragon Chips, Cash and other bonuses.

TOURNAMENTS

Q: What tournaments are there?
A: Mahjong Time offers two types of tournaments:

Scheduled Tournaments:
These tournaments start at a specified time. In order to participate, you must register before the registration closes. The registration closing time may vary from tournament to tournament, and ranges from a few minutes to 30 minutes before the tournament's starting time.

Sit & Go Tournaments:
These tournaments start as soon as a specified number of players are seated at the tournament table.

Q: Who is allowed to play Mahjong Time's tournaments?
A: Any U.S. resident in a non-restricted state who is 18 or older, and has a valid Visa, MasterCard or American Express credit card or confirmed PayPal account can become a subscribed Member.
Non-US residents must live in one of our accepted countries, be 18 years or older, and have a valid Visa credit card.
We allow one account per person.

Q: If I and my friend play from the same intranet (local network). Can we still register and play at a tournament?
A: Yes, you can! It is also advisable that you inform us on support@mahjongtime.com about it.

Q: What is the prize and how does Mahjong Time determine its value?
A: The prize is what the winner receives from playing a tournament. The prize amount is the total of the entry fees less a fee that Mahjong Time takes to manage the tournament and provide you with the playing platform. As part of our commitment to fairness, Mahjong Time never makes any money on the outcome of the competition, but instead collects a fee for providing you with the platform to compete in.

Q: How many winners are there in a tournament?
A: The number of winners depends on the type of tournament. Check the Prize Fund for more details.

Q: What happens if there is a tie in a competition?
A: In the event of a tie, the prize is split between the tied players. If there is only one prize for the competition, the amount of the prize is simply divided evenly between the tied players. If there are multiple prizes, then the prizes for the tied spots are added together, and the total is then divided between the tied players.

For example, suppose that there is a three-way tie for first place in a large competition, and let's say that the first, second, and third place prizes are $25, $15, and $8. These prizes would be added together, and the total amount ($48) would then be split between the three tied players. In this example, each player would receive $16, or one-third of the $48 total. If there was a fourth place prize, it would go to whoever has the next highest score below the three tied players, and so on.

Jackpot

Q: What is the Jackpot?
A: The Jackpot is a progressive reward that players compete for. Mahjong Time takes a small percentage of every game play and applies it to the progressive Jackpot pool.

Q: What styles can I play for Jackpot?
A: The Jackpot covers the most popular styles of mahjong like: Taiwanese Mahjong, Hong Kong Mahjong and Riichi Competition Rules Mahjong!

Q: How many winners are there in the Jackpot?
A: There may be 1, 2 or 3 winners for each level of the Jackpot. A tie is also acceptable.

Q: What are the Jackpot Points?
A: Every Cash Game played for HK, RCR or TW Styles gives you Jackpot points so that you could be eligible to compete for the Jackpot!

Q: I had 83 Jackpot points yesterday, why do I have 0(zero) now?
A: Please note that the Jackpot prizes are awarded every 6 hours and all the players’ Jackpot points are reset after the award giveaway.

Q: How does the Jackpot Rating System work?
A: The jackpot rating system is based on your final score in the game and the entry fee. You can calculate the points by multiplying your game score with the entry fee. Please note that the score is only counted in case you have a positive score. (Your score*entry fee=Jackpot score)

Q: How much do I get for winning a Jackpot?
A: The Jackpot has 5 levels – each having a better prize! You can see a table below showing what the benefits of each level of the Jackpot are.

	Copper	Bronze	Silver	Gold	Platinum
Entry Fees	0.1$ - 1$	2$ - 5$	7.5$ - 20$	25$ - 50$	75$ - 1000$
Prize Fund	80%	82.50%	85%	87.50%	90%

Q: When will the winners be awarded?
A: The Winners of each Jackpot, per each style – are awarded every 6 hours. You can see the schedules below:

HK Daily Schedule	TW Daily Schedule	RCR Daily Schedule
00:00 - 06:00	02:00 - 08:00	04:00 - 10:00
06:00 - 12:00	08:00 - 14:00	10:00 - 16:00
12:00 - 18:00	14:00 - 20:00	16:00 - 22:00
18:00 - 00:00	20:00 - 02:00	22:00 - 04:00

Note: Time is Pacific Time.

Q: How big can the Jackpot be?
A: How big the Jackpot can be depends on how much player activity there is in the particular prize fund. There is no cap on the Jackpot amount! Invite more friends to play and the Jackpot will be as high as you want it to!